Welcome to FuboTV Account Help ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you disagree with its terms, please discontinue use of this site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily give to us when you contact us or use our support features.
- Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have directly before and after accessing.
- Cookies and Tracking: We may use cookies and similar tracking technologies to access or store information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
- Provide, operate, and maintain our website and services.
- Respond to your comments, questions, and requests and provide customer service.
- Send you technical notices, updates, security alerts, and support messages.
- Monitor and analyze trends, usage, and activities in connection with our website.
- Detect and prevent fraudulent transactions and other illegal activities.
- Improve our website and present its contents to you.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.
5. Third-Party Websites
The site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We encourage you to review the privacy policy of every site you visit.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Children's Privacy
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
8. Your Privacy Rights
You have the right to review, change, or terminate your account at any time. You may also have the right to request access to, correction of, or deletion of personal information we hold about you, depending on applicable law. To exercise these rights, please contact us through our Support Page.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us through our Support Page or via live chat using the button on the right side of your screen.
This Privacy Policy was last updated on January 1, 2025. We are an independent help resource and not affiliated with FuboTV Inc.